Clinical Education and Operations Specialist

Cancer Center Services

Full Time

83068BR

Job Summary

Technical leader with a high degree of knowledge in the overall field and recognized expertise in specific areas; problem-solving frequently requires analysis of unique issues / problems without precedent and / or structure. May manage programs that include formulating strategies and administering policies, processes, and resources; functions with a high degree of autonomy.

The final salary and offer components are subject to additional approvals based on UC policy.

Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement.

The salary range for this position is $118,700 - $213,400 (Annual Rate).

To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html

Department Description

Adult Cancer Outpatient Services at UCSF are provided at three main campus locations (Mission Bay, Mount Zion and Parnassus) in addition to several satellite locations, which are expanding each year. Over 7200 adults are treated for cancer annually with over 200,000 outpatient office, infusion and radiation oncology visits. The UCSF Cancer program is ranked in the top 10 nationally by US News and World Report and is one of the world's top five institutions producing the most impactful and utilized research (per Elsevier Publishing). At UCSF the patient experience is a top priority and programs are reviewed and developed to ensure a patient-centered approach. A vast array of support services are provided to patients including social work, psychological support, nutrition counseling, exercise counseling, support groups, art therapy, and many others. At UCSF we are truly pioneering care and saving lives.

Required Qualifications

• Bachelor's degree in Nursing or other healthcare profession, or a combination of comparable clinical education and or experience.
• Minimum 5 years of healthcare or clinical experience
• Minimum 3 years of experience working with data and analytics
• Advanced knowledge of various administrative and business software packages
• Advanced skills to influence and persuade staff, management, and clinicians at all levels and across departments.
• Advanced organizational and project management skills, with the ability to lead a team, prioritize tasks, and see projects through from inception to completion on schedule.
• Advanced critical thinking and problem solving skills to manage multiple levels of highly-complex information and responsibilities, to quickly assess problems, and to develop and implement timely and effective solutions.
• Advanced interpersonal skills for collaborating effectively with all levels of clinical and technical staff and representatives of external regulatory agencies and for mentoring lower-level QI staff.
• Advanced ability to effectively convey complex clinical, technical, and educational information both verbally and in writing, and to produce high quality reports, documentation, and presentations.

Preferred Qualifications

• 5 years of experience with QI standards, clinical chart review and abstraction, and regulatory requirements.
• Minimum 1 year working in Cancer services
• In-depth knowledge of QI models, tools, and techniques, including collection, abstraction, validation, analysis, reporting of data, and use of performance and benchmark indicators.

About UCSF

At UCSF Health, our mission of innovative patient care, advanced technology and pioneering research is redefining what's possible for the patients we serve - a promise we share with the professionals who make up our team.

Consistently ranked among the top 10 hospitals nationwide by U.S. News & World Report - UCSF Health is committed to providing the most rewarding work experience while delivering the best care available anywhere. In an environment that allows for continuous learning and opportunities for professional growth, UCSF Health offers the ideal atmosphere in which to best use your skills and talents.

Pride Values

UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence - also known as our PRIDE values.

In addition to our PRIDE values, UCSF is committed to equity - both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available at diversity.ucsf.edu

Join us to find a rewarding career contributing to improving healthcare worldwide.

Equal Employment Opportunity

The University of California San Francisco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Organization

Health

Job Code and Payroll Title

006525 QLTY IMPV HC SPEC 4

Job Category

Clinical Systems / IT Professionals

Bargaining Unit

99 - Policy-Covered (No Bargaining Unit)

Employee Class

Career

Percentage

100%

Location

San Francisco, CA

Campus

Mission Bay (SF), Mount Zion (SF)

Work Style

Hybrid

Shift

Days

Shift Length

8 Hours