Enrollment Engagement Coordinator

The Enrollment Engagement Coordinator utilizes knowledge of Constituent Relationship Management (CRM) system technology to implement and support ongoing efforts of School of Education recruitment, admission, and enrollment. The Admission Engagement Coordinator is responsible for crafting clear and concise messaging with which to contact prospective students through events, email, and tele recruiting efforts. In addition to the position-specific duties, the Enrollment Engagement Coordinator will participate in office-wide recruitment efforts, committees and panels, and assist as needed in online and virtual admission- and recruitment-related programs, activities, and/or events. This position reports to the School of Education and Human Development's Director of Admission, Recruiting, and Enrollment Strategies.

Duties and responsibilities:

• Develops, implements, and measures the effectiveness of integrated strategic engagement plans, ensuring differentiation by program level and delivery modality.

• Utilizes admission funnel data to inform short- and long-range engagement goals.

• Monitors enrollment targets, recruitment objectives, tactics, and strategies.

• Collaborates with faculty and staff engaged in admission and recruitment to promote best practices in admission and recruitment and to provide support in use of the CRM tool.

• Drafts promotional materials and informational articles, such as emails, web page content, forms, newsletters, and testimonials in collaboration with EHD's Office of Communication and Marketing.

• In CRM, builds, runs, maintains strategic engagement communications for prospective undergraduate and graduate student populations including ad-hoc communications, campaigns, admission- and event-related messages.

• In collaboration with EHD's Office of Communication and Marketing, oversees, organizes and tracks engagement plans to ensure accuracy, consistency, and effectiveness.

• Participates in recruitment functions and programs as a representative of the School of Education and Human Development's Office of Admission and Student Affairs.

• Directs the activities of Student Ambassadors corps including training and regular meetings, booking appointments, coordinating attendance at in person and virtual events, and facilitating social media engagement.

• Pulls and runs daily/weekly reports to ensure work optimization and understanding of engagement and prospective student activity.

• Applies creativity and technical and professional judgment to resolve administrative and technical challenges.

• Ensures accurate and timely functions of administrative services as they relate to the recruitment process; shows initiative to ensure timely follow-up on administrative tasks.

• Builds and maintains cooperative working relationships with School of Education and Human Development academic and student service representatives, departments, and offices.

• Develops, utilizes, and stays current with various forms of enrollment marketing communication and non-profit engagement tools and strategies.

• Represents the University, its missions, policies, and procedures to a broad range of constituents.

Minimum Requirements
Education: Bachelor's Degree required.
Experience: At least four years of relevant experience.

Preferred Qualifications

• BasicHTML/CSScoding knowledge.

• Photo editing (with programs such as Photoshop).

Physical Demands
This is primarily a sedentary job involving extensive use of desktop computers. The job does occasionally require traveling some distance to attend meetings, and programs.

Compensation: $55,000 with UVA benefits.

Application Instructions: Apply Now. Internal applicants must apply through their UVA Workday profile, search Find Jobs and then R0068332. Complete an application online and include the following documents:

• A CV/resume

• A cover letter

All documents can be loaded into the resume submission field, multiple documents can be submitted into this one field. Internal applicants must apply through their UVA Workday profile. Incomplete applications will not be considered. This position will not sponsor applicants who will need work visas.

For questions about the application process, please contact Margaret Weeks, Academic Recruiter. Before a formal offer of employment is extended, the selected candidate will undergo a background check per university policy.

The University of Virginia, including the UVA Health System which represents the UVA Medical Center, Schools of Medicine and Nursing, UVA Physician's Group and the Claude Moore Health Sciences Library, are fundamentally committed to the diversity of our faculty and staff. We believe diversity is excellence expressing itself through every person's perspectives and lived experiences. We are equal opportunity and affirmative action employers. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, race, religion, sex, pregnancy, sexual orientation, veteran or military status, and family medical or genetic information.