Inside Sales Specialist

Inside Sales Specialist | Independent Truck Upfitters | Roseville, MI

Regular Employee | Salary Exempt

Who we are:

At The Shyft Group we are driven to deliver. Proudly the North American leader in specialty vehicles, our portfolio of last-mile delivery vehicles, work trucks, and motorhome chassis bring people, goods, and services where they need to be.

We are strengthened by ten industry-leading brands -- Utilimaster, Blue Arc, Royal Truck Body, DuraMag, Magnum, Strobes-R-Us, Spartan RV Chassis, Red Diamond, Builtmore and Independent Truck Upfitters. Over 4,000 employees across eleven states and two countries work independently and together as one team under Shyft, building chassis, vehicle bodies, and accessories that improve every route, every run, every ride.

Empowered by a supportive, inclusive, and highly entrepreneurial culture, every person behind our brands is given the tools they need to make a positive contribution to the company, their community, and their families. Together under the Shyft umbrella, our teams drive new synergies that bring innovations to life on the road - for an experience that is safer, more satisfying, more rewarding all around.

With 50 years and millions of miles behind us, we continue to charge forward - leading the commercial vehicle transition to electric, innovating across all our brands, and earning our position among Fortune's 100 Fastest Growing Companies.

What you'll do:

As the Inside Sales Specialist for Independent Truck Fitters (ITU) (a Shyft Brand) based in Roseville, MI, you will enjoy acquiring new business while also tending to the needs of our customer base.

Your primary focus will involve building and nurturing relationships with truck dealers, and fleet customers in your assigned market, including new chassis pools in effort to expand dealer sales and support. You will also be involved with selling products and services for upfit, mounting, and fabrication.

You will also:

• Develop strong customer relationships
• Manage inside sales activity for all fleet accounts
• Answer calls, write quotes, and process orders
• Build additional business through up-selling to current customers
• Verify dealership inventory and suggest replacements
• Participate in trade shows and company events to establish and maintain client relationships
• Promote new sales opportunities through networking and client engagement at industry events
• Document sales quotes for dealer inventory and units sold
• Follow up with Production regarding the status of open orders
• Provide dealerships with marketing brochures and sales tools
• Handle customer complaints and warranty issues promptly and carefully
• Meet regularly with end users and large fleet accounts to spec out vehicles and bodies
• Call aftermarket vendors to get specifications and pricing information for quotations
• Partner with the transportation to ensure that vehicles are delivered and picked up
• Coordinate production processes and procedures with sales
• Supporting the release and assignment of chassis to order specifications
• Partner with engineers to obtain drawings for customers
• Assist with various marketing projects as needed
• Attend GM, Ford, and Dodge meetings for training purposes

Learn more about The Shyft Group and ITU by exploring the Learn More section below.

What you need to be successful:

• High School Diploma or GED
• Associate or 2-year degree in a business or technical field (Preferred), or equivalent sales experience
• 1+ years of experience working in an Outside or Inside Sales Representative capacity
• Knowledge of the automotive parts aftermarket, preferred
• Proficiency in Microsoft 365, particularly Excel, Word, and Outlook
• Solid data entry skills
• Typing speed of 45 wpm or greater
• A track record of exceptional customer service

Learn More

The content below is exclusively available on our careers site job description: https://theshyftgroup.csod.com/ux/ats/careersite/4/home/requisition/904?c=theshyftgroup

The Shyft Group

Employee Testimonials

Benefits Landing Page

Our Story

Sustainability

YouTube

LinkedIn

Join Our Talent Community

Independent Truck Fitters (ITU)

Website

Why ITU?

Announcement: The Shyft Group Acquires ITU

Products

Commercial Upfitting

Follow ITU on LinkedIn and Facebook

Why The Shyft Group?

At The Shyft Group, we believe our people are our greatest
asset. That's why we're committed to fostering an environment where you can
thrive personally and professionally. When you succeed, we all succeed. We
offer comprehensive benefits that prioritize your health, financial well-being,
and work/life balance-because we know your best work happens when you feel
supported in every aspect of life.

Stay Healthy: Your health is our priority. We
provide:

• Comprehensive
  Medical and Rx Plan
• Health
  Savings Account (HSA)
• Complete
  Dental and Vision Coverage
• Healthcare
  Flexible Spending Account (FSA)
• A
  proactive Wellness Plan to help you stay at your best

Financial Security: We're here to help you build a
secure future. Our benefits include:

• 401(k)
  Retirement Savings with employer contributions
• Short-
  and Long-Term Disability coverage
• Company-Paid
  Life and Dependent Life Insurance
• Options
  for Voluntary Term Life Insurance

Work/Life Balance: We know a fulfilling life outside of work fuels success at
work. We offer:

• Educational
  Reimbursement to support your professional growth
• An Employee
  Assistance Program (EAP) for guidance when you need it
• Dependent
  Care FSA to help manage family responsibilities

At The Shyft Group, we don't just offer benefits-we offer
peace of mind. Join us and experience the difference!

The Shyft Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, genetic information, status as a protected veteran or status as a qualified Individual with a Disability, or any other characteristic protected by applicable federal, state or local law. If you have a disability and would like to request an accommodation in order to apply, please email us at careers@theshyftgroup.com.

The Shyft Group is an E-Verify Employer

Shyft uses E-Verify, which is an online system operated by the U.S. Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility and validate social security numbers. Through participation in the E-Verify program, information entered on Form I-9 will be provided and compared to information available at both of these agencies. See posters for more details. E-Verify Notice U.S. Right to Work Notice.