Community Health Worker

Job Details

Job Description

The Community Health Worker (CHW) is a liaison between community members/patient/families and community service agencies. The CHW will assist individuals and communities by addressing barriers to behavior change with an awareness of the impact of social determinants of health. The CHW will assist community members/patients and their families to navigate and access community resources and services and provide social support and informal counseling, and advocate for individual and community health needs. Specific to The Bridge Clinic, serving individuals with substance use disorder, the CHW will provide support to patients with infectious diseases (HIV, Hepatitis, etc.).

ESSENTIAL FUNCTIONS:

CARE COORDINATION
* Screens (SDoH, benefits, etc.) and refers individuals for appropriate health and social services to address individual and family needs
* Assists and advocates patients and families in identifying and prioritizing needs, navigating systems, and accessing services
* Provides referrals for community agencies as appropriate
* Provides ongoing follow-up, basic motivational interviewing, harm reduction counseling, and goal setting with patients/families
* Provides education to patients and families related to health and wellness, community resources, self-care activities, vaccinations, and PrEP, HCV treatment, and related infectious disease topics after receiving training
* Manages caseload of patients

COMMUNITY BUILDING/COMMUNITY ENGAGEMENT

* Understands the importance of practicing cultural humility when interacting with community members and others
* Demonstrates clear communication and positive interpersonal skills
* Establishes trusting relationships with community members and their families/caregivers while providing general support and encouragement
* Continuously expands knowledge and understanding of community resources, services, and programs and social determinants of health
* Attends community events and connects with community organizations

PROGRAM SUPPORT
* Provides clear and concise written documentation of patient/family and community interactions
* Enters program data into appropriate systems/electronic health record (EHR)
* Attends trainings/programs to further develop skills and knowledge
* Works collaboratively and effectively within a team
* Builds and maintains positive working relationships with the community members, community leaders, providers, care coordinators, social workers, office staff, and others
* Interacts with co-workers, visitors, and other staff consistent with the values of Jefferson

EDUCATIONAL/TRAINING REQUIREMENTS: High School Diploma or GED ________________________________________________________________________ CERTIFICATES, LICENSES, AND REGISTRATION : Certified Community Health Worker training program preferred. _________________________________________________________________________ EXPERIENCE REQUIREMENTS : Prior experience in community outreach preferred. ________________________________________________________________________ EDUCATIONAL/TRAINING REQUIREMENTS: High School Diploma or GED ________________________________________________________________________ CERTIFICATES, LICENSES, AND REGISTRATION : Certified Community Health Worker training program preferred. _________________________________________________________________________ EXPERIENCE REQUIREMENTS : Prior experience in community outreach preferred. ________________________________________________________________________

Work Shift

Worker Sub Type

Primary Location Address

Nationally ranked, Jefferson, which is principally located in the greater Philadelphia region, Lehigh Valley and Northeastern Pennsylvania and southern New Jersey, is reimagining health care and higher education to create unparalleled value. Jefferson is more than 65,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrow's professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic, clinical and applied research. Thomas Jefferson University, home of Sidney Kimmel Medical College, Jefferson College of Nursing, and the Kanbar College of Design, Engineering and Commerce, dates back to 1824 and today comprises 10 colleges and three schools offering 200+ undergraduate and graduate programs to more than 8,300 students. Jefferson Health, nationally ranked as one of the top 15 not-for-profit health care systems in the country and the largest provider in the Philadelphia and Lehigh Valley areas, serves patients through millions of encounters each year at 32 hospitals campuses and more than 700 outpatient and urgent care locations throughout the region. Jefferson Health Plans is a not-for-profit managed health care organization providing a broad range of health coverage options in Pennsylvania and New Jersey for more than 35 years.

Jefferson is committed to providing equal educational and employment opportunities for all persons without regard to age, race, color, religion, creed, sexual orientation, gender, gender identity, marital status, pregnancy, national origin, ancestry, citizenship, military status, veteran status, handicap or disability or any other protected group or status.