Software Asset Management Platform Analyst

IT accelerates the success of IDEXX employees and customers by providing scalable and innovative solutions and leadership. We are a global organization that supports all technology needed to deliver products and solutions to customers enabling them to focus on delivering high-quality patient care. We strive to provide exceptional customer service and experience in the most efficient means possible, requiring alignment and cross-functional communication.

The IT Asset Management Platform Analyst will be responsible for configuring the asset management platform to drive platform value by providing centralized visibility of IT assets, creating operational efficiency, ensuring compliance, and enabling cost optimization. Enabling proper asset lifecycle management, automated processes, and actionable analytics, the platform analyst will contribute to the organization's ability to make informed decisions based on data-driven insights.

• Platform Administration: Configure, maintain, and update the asset management platform to effectively manage the lifecycle of IT assets from acquisition to disposal. Ensure integrations with other IT systems (i.e. CMDB, HR). Manage user roles, permissions, and system access.

• Data Management: Establish data collection, entry, and validation processes. Maintain data accuracy and integrity within the platform. Implement processes to regularly audit and reconcile asset data.

• Analysis & Reporting: Generate and analyze reports on IT asset inventory, compliance, utilization, and cost. Create dashboards for stakeholders, ensuring visibility into key metrics to effectively communicate findings.

• Optimization: Develop automation to drive efficiency in asset management operations. Partner to provide insights for cost optimization.

• Effective Collaboration: Work closely with the Asset Management Team, End User Architecture, Service Delivery, and other teams in IDEXX to understand requirements and implement/maintain solutions. Act as a liaison between technical teams and business stakeholders.

• Incident Management and Support: Troubleshoot and resolve platform-related issues. Coordinate with vendors or internal teams for platform upgrades or fixes.

• Policy and Governance Support: Ensure the platform assists in driving compliance with ITAM policies and procedures. Ensure compliance with corporate standards.

• A bachelor's degree or equivalent combination of education and experience is required.

• Demonstrated experience as an IT Asset Management Platform Analyst or similar role.

• Proficiency in asset management and asset management software and tools.

• Ability to work cross-functionally and independently prioritizing multiple projects in a fast-paced environment.

• Strong communication skills both written and verbal.

• Outcome-driven self-starter, able to effectively handle multiple demands and meet deadlines with limited supervision.

• Strong analytical and problem-solving skills, detail-oriented.

• Ability to work independently and as a member of a team.

• Ability to work with partners to understand needs and deliver effective solutions.

• Strong/advanced knowledge of data, databases, and their manipulation.

• Ability to quickly learn and leverage various software tools and systems.

• Design, implement, and deliver reporting and analyses in partnership with stakeholders.

We're proud of the work we do because our work matters. An innovation leader in every industry we serve, we follow our Purpose and Guiding Principles to help pet owners worldwide keep their companion animals healthy and happy, to ensure safe drinking water for billions, and help farmers protect livestock and poultry from disease. We have customers in over 175 countries and a global workforce of over 10,000 talented people.

So, what does that mean for you? We enrich the livelihoods of our employees with a positive and respectful work culture that embraces challenges and encourages learning and discovery. At IDEXX, you will be supported by competitive compensation, incentives, and benefits while enjoying purposeful work that drives improvement.

Let's pursue what matters together.

IDEXX values a diverse workforce and workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. IDEXX is an equal-opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws.

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