Japanese Bilingual Inside Sales

Staffmark Group
$40,000.00-$55,000.00
401(k)
United States, Kentucky, Lexington
Jan 10, 2025
Job Title: Japanese Bilingual Inside Sales Representative Location: Lexington, KY Work Hours: 8:30am-5:30pm Classification: Non - Exempt, Full-Time, Direct-Hire An international trading company is seeking a Japanese Bilingual Inside Sales to support the Sales Manager in the Ohio and Kentucky region. This role involves sourcing parts for timely delivery, confirming pricing, collaborating with international teams and vendors, and providing exceptional customer service to major manufacturing clients. The ideal candidate is a motivated learner who aspires to grow into an outside sales position in the near future and possesses strong bilingual proficiency in Japanese and English, including business-level reading and typing skills. Responsibilities: Source and procure parts based on customer specifications. Communicate with international headquarters and coordinate smooth operations. Coordinate with vendors to confirm pricing, export details, and lead times for orders. Prepare and deliver accurate price quotes to customers. Review and adjust pricing, lead times, and conditions based on purchase history. Resolve customer issues, such as mis-shipments, defects, or complaints. Collaborate with the sales team to address complex order or project-related challenges. Follow up on overdue shipments and provide order status updates to customers. Monitor and respond to emails promptly, ensuring timely follow-ups. Resolve invoicing discrepancies and follow up on past-due payments. Maintain accurate customer records and update the database regularly. Generate and deliver reports to management as needed. Perform other duties as assigned by management. Qualifications: Business-level proficiency in both Japanese and English (reading, writing, and speaking). Willingness and ability to quickly learn CRM, ERP, and Microsoft Office tools. Self-motivated with a strong interest in transitioning to an outside sales role. Valid driver's license and clean driving record. Prior B2B customer service or internqational logistics experience is a big plus. Benefits: Medical/Dental/Vision/Life/ Disability Insurance (Company covers 100% for employee and dependents), 401K, Vacations, Holidays, and Bonus After you have applied, download our Staffmark Group WorkNOW App to receive real-time job offers and apply for additional opportunities. You can download it from the App Store or get it on Google Play. About Staffmark Staffmark is committed to providing equal employment opportunity for all persons regardless of race, color, religion (including religious dress and grooming practices), sex, sexual orientation, gender, gender identity, gender expression, age, marital status, national origin, ancestry, citizenship status, pregnancy, medical condition, genetic information, mental and physical disability, political affiliation, union membership, status as a parent, military or veteran status or other non-merit based factors. We will provide reasonable accommodations throughout the application, interviewing and employment process. If you require a reasonable accommodation, contact your local branch. Staffmark is an E-Verify employer. This policy is applicable to all phases of the employment relationship, including hiring, transfers, promotions, training, terminations, working conditions, compensation, benefits, and other terms and conditions of employment. All employees are directed to familiarize themselves with this policy and to act in accordance with it. All decisions with respect to employment matters and other phases of employer-temporary employee relationships will be in keeping with this policy and in accordance with all applicable laws and regulations.