HR Assistant II

Join Our Team and Be the Face of HR!

Are you passionate about creating welcoming, inclusive spaces and delivering outstanding service? Do you thrive in a role that combines administrative precision, customer service excellence, and the chance to help others navigate important milestones in their careers? If so, we’d love to meet you!
 
About Us
Welcome to the Seattle Housing Authority (SHA), where we’re not just a workplace; we’re a community of change-makers! SHA is a growing, innovative agency dedicated to advancing housing opportunities for all and creating a supportive, inclusive environment for our 850+ talented employees. Located in vibrant Lower Queen Anne, Seattle, we take pride in being a nationally recognized leader in housing and development.
 
The Opportunity
We’re seeking a detail-oriented and service-focused HR Assistant II to join our dynamic Talent, Systems, and Onboarding Team. This crucial role serves as the primary point of contact for all staff and visitors coming to HR. You’ll help set the tone for their experience by providing stellar customer service, ensuring a clean and welcoming environment, and supporting key HR processes like onboarding, data entry, and employee records management.
 
Your Mission
As the HR Assistant II, you’ll be the “face” of HR—creating a safe, inclusive, and supportive space for employees while playing a vital role in HR operations. From greeting visitors to processing essential paperwork, you’ll help ensure smooth HR functions that support our employees during important and sometimes vulnerable moments in their careers.

What You’ll Do

1. Front Desk Customer Service (Essential)
   • Act as the first point of contact for HR visitors, staff, and applicants, creating a professional, welcoming, and inclusive environment.
   • Provide assistance by answering questions, routing inquiries to appropriate team members, and distributing HR forms.
   • Manage the HR front desk area, ensuring cleanliness and organization, including onboarding kiosks and spare ACAM badge tracking.
   • Coordinate front desk coverage, including breaks and time-off planning.
2. Onboarding and New Hire Support (Essential)
   • Own the onboarding process, including scheduling, preparing onboarding packets, and conducting tours of HR facilities.
   • Maintain parking pass distribution and manage onboarding data entry, including Emergency Contacts, I-9 verifications, and E-Verify compliance.
   • Verify onboarding paperwork for accuracy (e.g., I-9, W-4) and ensure corrections are completed as needed.
   • Maintain union opt-in/out data and associated records.
3. Employment and Recruitment Support (Essential)
   • Assist applicants and provide ADA accommodations upon request.
   • Support internal job postings, application filtering, and requisition tracking.
   • Coordinate bi-weekly job announcement emails and communicate with unions and layoff lists regarding openings.
4. General HR Support (Essential)
   • Manage HR filing processes, including quality control, tracking onboarding paperwork, and maintaining checklists for completeness.
   • Retrieve and distribute HR mail twice daily.
   • Schedule and maintain privacy rooms and respond to HR inquiries, routing them as necessary.
5. Data Management and Compliance (Essential)
   • Conduct audits of HRIS data, following up with supervisors on assignment end dates and ensuring necessary actions are taken.
   • Collaborate with Payroll on updates, including year-end communications for W-2 address changes.
   • Maintain and manage ORCA card distribution, inventory, and auditing processes.
6. Employee Survey Support (Essential)
   • Administer employee surveys, track responses, and follow up on completion.

Your Superpowers
We’re looking for someone who brings the following strengths:

• Service-Focused Attitude: Prioritizes customer service and creating positive experiences.
• Adaptability: Thrives in a fast-paced environment with frequent interruptions.
• Attention to Detail: Maintains accurate records and ensures compliance.
• Interpersonal Skills: Friendly, welcoming, and inclusive—able to put people at ease.
• Team Collaboration: Works well independently and as part of a team.
• Tech-Savvy: Proficient in data entry and systems, with an interest in learning new tools.
• Professionalism: Punctual, respectful of policies, and focused on fostering a positive workplace culture.

 
Work Environment
This role is fully in-office, Monday through Friday, from 8:00 AM to 4:30 PM. Punctuality is critical to success as the front desk must be covered at all times.

Why Join Us?
SHA offers competitive pay, comprehensive benefits, and a mission-driven work environment that celebrates diversity and inclusivity. When you join SHA, you’ll become part of a community that values your unique experiences and encourages you to bring your whole self to work.

How to Apply
Complete the online NeoGov application by clicking the Apply button at the top of this posting. Be sure to update the education and work experience sections of your profile. SHA does not accept external attachments, so please answer all agency-wide and supplemental questions.
 
Unlock your potential and help make a difference in our community. Apply now to become an essential part of our HR team!