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Facility Manager

JLL
United States, Florida, Tampa
Jan 11, 2025
The Facilities Manager will be the single point of contact responsible for facilities management, assisting the Regional FM and/or Account Manager and IFM team with the delivery of quality facility management services. The Facility Manager anticipates client needs and delivers to outperform on the key performance indicators within the contract. This role will coordinate and manage client requirements and service delivery to ensure satisfaction and exceed goals.

Primary Responsibilities
Relationship Management
Participate in monthly KPI / quarterly / annual reporting to the client, as requested by account lead.
Assist with management of the operational budgets by interfacing closely with the client representative
Establishes and maintains effective relationships with client and gains their trust and respect

Program Analysis and Development
Assist with the implementation of account innovative programs, processes and procedures that reduce short and long-term operating costs and increase productivity by working closely with the Regional Management Lead and the client
Support the Regional Manager in the implementation of short and long-term projects for the client
Provide monthly/ quarterly variance reports and updated financial forecasts on operating budgets for properties on a timely basis
Assist with the development and implement the annual management plan for the buildings within the facility
All other duties and tasks as assigned

Job Requirements
Bachelor's degree or equivalent work experience in Facilities Management with management/technical emphasis (MBA desirable)
Minimum of eight years industry experience required either in the corporate environment, third party service provider or as a consultant
Strong organizational and management skills
Strong interpersonal and supervisory skills
Strong presentation skills
Knowledge of real estate, telecommunications, furniture, accounting and building systems helpful
Excellent verbal and written communication skills
Proficient in MS Office, and MS SharePoint
Computer proficiency in Corrigo CMMS Supervisory responsibilities
Matrix manage both technical and administrative staff
Experience in matrix management organization desirable
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