National Key Account Manager

Established in 1975, Shimadzu Scientific Instruments is one of the largest suppliers of analytical instrumentation, physical testing, and environmental monitoring systems in the world. Ground-breaking scientific research, manufacturing ideas, and results continue to propel Shimadzu's outstanding reputation and "Excellence in Science." People dedicated to our mission have the largest impact on Shimadzu's continued growth and success. Would YOU like to join a diverse team of professionals working together with researchers, scientists, and manufacturers to help better lives worldwide?

• Our Culture: A work environment that values diversity, inclusion & belonging
• Competitive Compensation: Day 1 Benefits & Competitive Salary
• Retirement Benefits: Matching 401K & Profit-Sharing Program
• Professional Growth: Clear pathways for Career, Leadership, and Personal Development
• Health Benefits: Flexible Spending/Health Savings Accounts
• Work-Life Balance: Generous & Front-Loaded Paid Time Off Plan
• Education: Tuition Assistance Program for both graduate and undergraduate levels
• Insurance Perks: Pet Insurance, optional Identity theft, legal pre-paid, and critical care buy-up insurance benefits, generous company-paid life insurance & short-term disability programs
• Work Flexibility: Business casual Dress Attire & casual (jeans) Friday!
• Employee Engagement: Employee Resource Groups to network, build a sense of community and enhance one's career and personal development

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  • For Service, Technical Support, Marketing & Sales Roles: Additional compensation is available through either an Incentive and/or Commission Plan.
  • For Employees residing in Connecticut, Massachusetts, New Jersey, and California: Additional compensation is offered through a Cost-of-Living Adjustment (COLA).
  
  
  
  

POSITION SUMMARY:

Shimadzu Scientific Instruments is seeking a National Key Account Manager to join our team! This critical role is responsible for managing relationships with Shimadzu's most strategic key accounts across North America. In this role, you will be the driving force in developing and executing strategies to grow business, foster long-term partnerships and ensure our customer needs are consistently met. The ideal candidate will have strong experience in sales, strategic account management and business development within the analytical instrumentation or life sciences industry.

JOB FUNCTIONS INCLUDE, BUT ARE NOT LIMITED TO:

• Manage and strengthen relationships with assigned global key accounts, ensuring customer needs are met and driving business growth.
• Collaborate with the GKA group at Shimadzu Corporation Japan to develop and implement tailored strategies for key accounts, including action plans and sales initiatives.
• Identify new business opportunities within key accounts and lead efforts to increase Shimadzu's market presence.
• Develop joint research collaborations and support customers in the development of new analytical methods.
• Act as the main point of contact for key accounts, ensuring seamless communication and alignment with Shimadzu's internal teams.
• Lead account-based marketing efforts and work with cross-functional teams to create and deliver content that engages key accounts.
• Provide regular reports on account activities, market trends, and performance metrics.
• Travel as necessary to meet with customers, attend meetings, and represent Shimadzu at industry events.
• Share key account insights and success stories across Shimadzu to foster internal collaboration and growth.
• Address customer issues or conflicts, working with internal teams to find quick and effective resolutions.

• Bachelor's degree in life sciences, business, or related field (Master's degree preferred).
• Minimum of 6 years of sales or business development experience within the life sciences, instrumentation, or biotechnology industries.
• Proven track record of managing key accounts and driving business growth.
• Strong knowledge of analytical instrumentation and its applications in various industries.
• Excellent communication, negotiation and relationship-building skills.
• Ability to think strategically and tactically to solve complex business challenges.
• Experience working in cross-functional teams and collaborating with international colleagues.
• Ability to travel frequently, including overnight and air travel as required.

At Shimadzu Scientific Instruments, we believe in providing structured career paths that recognize and reward talent. If your expertise surpasses the level specified in the listed position, we offer the flexibility to upgrade positions to better suit your qualifications, accompanied by a salary adjustment.

COMPENSATION AND BENEFITS:

This is an exempt, full-time position that is eligible for benefits. For a complete listing of our benefits, including a 401K matching program and discretionary yearly contributions, please visit our website at www.ssi.shimadzu.com/jobs. Detailed information on each benefit, including providers and costs, will be provided to candidates during the final interview stage.

Shimadzu offers 10 paid vacation days, 8 paid personal days, 8 scheduled holidays, and 3 floating holidays in the first year of employment. After one year, employees are eligible for a generous short-term disability program, which complies with FMLA regulations, with the company covering 100% of the monthly premiums. Employees are insured at 100% of their salary for the first 6 weeks and 66.67% of their salary for weeks 7-12.

The starting salary range for this position is $135,000 to $138,000 annually, with compensation paid on a semi-monthly, exempt salaried basis. Additional variable compensation includes an incentive plan based on company and service performance, paid semi-annually in April and October. A discretionary year-end bonus may also be provided based on overall company performance.

Shimadzu is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at Shimadzu via email, the Internet or in any form and/or method without a valid written search agreement in place for this position (and agency was requested to work the requisition) will be deemed the sole property of Shimadzu. No fee will be paid in the event the candidate is hired by Shimadzu as a result of the referral or through other means.

EEO Statement:

Shimadzu Scientific Instruments (SSI) is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, please click here.