Salesforce Administrator

Summary
The Director of the Information Services and Reporting ( ISR) Team seeks a Salesforce Administrator to manage our new Salesforce (Kindsight ascend) CRM. The Administrator will collaborate with various members of the larger Advancement Operations & Campaign Planning team, including Business & Systems Analysts, Developers, Project Managers, and Trainers.

The Salesforce Administrator supports the management of Kindsight ascend for Loyola University Chicago's Advancement division's 100+ and growing user base. The Administrator is responsible for supporting Kindsight ascend, implementing the portal utilizing Experience Cloud, and assisting with the administration of Marketing Cloud. The Administrator will work with departmental technical colleagues to ensure the secure and efficient management of data within the system, troubleshoot issues, maintain and analyze backups, and support end users while also promoting adoption. The ideal candidate must have extensive experience in Salesforce administration, be self-motivated, and can work in a fast-paced, collaborative environment.

This position is based in our Chicago (Lewis Towers) office, with the opportunity to work from home in the greater Chicago area. On occasion, an in-office presence in the Lewis Towers office may be required.

Primary Responsibilities

Certifications such as Salesforce Administrator I & II, Salesforce Platform App Builder, and Marketing Cloud Administrator are preferred and demonstrate Salesforce proficiency.

See Qualifications /Work Experience section

Loyola University Chicago is a private Jesuit University founded in 1870 by the Society of Jesus. One of the largest Catholic Universities in the United States, Loyola's professional schools include programs in medicine, nursing, and health sciences anchored by the Loyola University Medical Center, and the Loyola University Chicago School of Law. Comprised of thirteen colleges and schools, Loyola University Chicago offers more than 80 undergraduate and 140 graduate/professional programs while enrolling approximately 17,000 students. In addition to offering a world class educational experience, Loyola University Chicago strives to be an employer of choice by offering its staff and faculty a wide array of affordable, comprehensive, and competitive benefits. Our benefits are centered on health and wellness, financial security, equity, and work-life balance. We offer medical, dental, vision, 403(b), HSA, FSAs, tuition benefit, pre-tax transit benefits, EAP, and more. To view our benefits in detail, click here.

As one of the nation's largest Jesuit, Catholic Universities, Loyola University Chicago fosters a transformative cultural experience that honors Diversity, Equity, and Inclusion. We are committed to recruiting and retaining a diverse, mission driven workforce that enables a culture of inclusivity. We act with the heart of a nonprofit organization and an academic enterprise with ethical practices that advance the Jesuit Mission. Loyola actively seeks to build a community of diverse opinions, perspectives, and backgrounds that support our Jesuit tradition, while helping Ramblers foster a sense of belonging and affinity for all.

Loyola University Chicago is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion (except where religion is a bona fide occupational qualification for the job), national origin, sex, age, disability, marital status, sexual orientation, gender identity, protected veteran status or any other factor protected by law.