Business Service Specialist

Ampcus, Inc
United States, North Carolina, Statesville
Dec 29, 2024
Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team. Job Title: Business Service Specialist Location(s):Statesville, NC Job Description: Under general supervision, the Business Services Specialist I performs a variety of office support relating to motor vehicle title and registration transactions for our dealer partners. This work encompasses several responsibilities (depending on the team) ranging from mail receipt, imaging, and secure storage to document/data validation, DMV documentation submission, inventory and post-transaction processing and invoicing. NOTE: See Essential Functions for a breakdown of tasks by processing team. Essential Functions Below is a list of primary functions completed by a Business Services Specialist I. Mail Team: Receive and prepare mail for internal processing. Scans, validates, and exports mail into internal application. Ensures unscanned documents are pulled and rescanned. Ensures documents are destroyed in a timely fashion. State Processing Team: Receive and log mail for internal processing. Validating physical document standards against DMV requirements. Auditing transactional data requirements versus dealer submitted data. Create completed DMV bundles for submission. Handle state inquiries via email and/or phone. Auditing Team: Validating physical document standards against DMV requirements. Handle communication with clients or client support regarding rejections. Inventory Team: Print out daily inventory items. Match plates, stickers to the correct registration card. Match inventory to the correct shipping label to mail. Process inventory bulk orders. Validate Orders. Document and validate Quarterly Audits. Job Requirements: Ability to perform routine and repetitive production work. Excellent customer service communication both verbal and electronic Ability to sit for long periods of time. Prolonged exposure to computer screens. Ability to lift or push up to 35 lbs. Ampcus is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, age, protected veterans or individuals with disabilities.