Program Coordinator I

Rutgers University

United States, New Jersey, Newark

Dec 21, 2024

Position Details

Position Information

Recruitment/Posting Title	Program Coordinator I
Job Category	Staff & Executive - Administrative & Support
Department	SASN -Office of Academic Svcs
Overview	School of Arts & Sciences-Newark is the second largest unit in the Rutgers system, with two colleges NCAS and UC-N, over 19 academic departments and programs, over 31 programs of study, over 4,000 undergraduate students, and over 1,000 faculty and staff. We serve all undergraduates at Rutgers University-Newark (RU-N); and offer a broad selection of more than 2,000 undergraduate and graduate courses a year in more than 40 subjects.
Posting Summary	Rutgers University- Newark (RU-N), an urban public research university and anchor institution, located in Newark, New Jersey, a city of promise is seeking a Program Coordinator I. Reporting to the Assistant Dean III, Supervisor, this position provides support to the Office of Academic Services ( OAS), School of Arts and Sciences-Newark ( SASN) and serves the initial point of contact for OAS, interacting extensively with the University community, students, prospective students, and the general public, ensuring a welcoming and responsive environment and managing all in-person, phone, and other inquiries. The Program Coordinator I carries out routine and semi-routine work within parameters for OAS and under general supervision and performs professional work that requires knowledge of general administrative and office management practices, as well as specific knowledge of University policies and procedures. The Program Coordinator I duties include but are not limited to: Effectively and efficiently supports all functions in the office, including, but not limited to, providing general advisement and triaging student and visitor needs in person, via e-mail, by phone, or by other means. Effectively and accurately advises undergraduate students, responds to inquiries, and/or makes appropriate referrals. Ensures efficient, organized, welcoming, and effective day-to-day operations for OAS front office, creating and maintaining an efficient team work environment and professionally responding to or appropriately routing and/or referring all in-person, phone, and other inquiries in a timely fashion. Maximizes operational efficiencies, workflow, and effective communication with staff; students; faculty; the University community, including but not limited to, Admissions, Registrar, Financial Aid, Business Services and the general public. Provides administrative support for academic integrity. Serves as a backup payroll and procurement preparer. Compiles data and drafts reports. Prepares reports, and effectively and clearly communicates with team members in a timely and professional manner. Assists with events, including, but not limited to, commencement activities, major/minor fair, as well as other duties as needed. - Must provide timely and accurate information in response to requests and on the policies and process of the OAS, SASN, Rutgers University-Newark (RU-N), and the Rutgers University (RU) system. This person must be able to multitask in a fast-paced, deadline-driven, student- and customer-serviced focused team environment with an understanding of the mission, vision, role, and goals of the OAS, SASN, and RU-N, and the role the tasks and responsibilities of this position play in the achievement of these goals.
Position Status	Full Time
Hours Per Week
Daily Work Shift
Work Arrangement	Consistent with the current application of Rutgers Policy 60.3.22, this position may be eligible for a hybrid work arrangement. The flexible work arrangements outlined in Rutgers Policy 60.3.22 are part of a pilot program that is effective September 1, 2022 through August 31, 2024. Therefore, there is no guarantee that this flexible work arrangement will continue beyond that date. Flexible work arrangements are not permanent, are subject to change or cancellation and contingent on the employee receiving approval in the FlexWork@RU Application System. Additional information may be found at https://futureofwork.rutgers.edu.
FLSA	Nonexempt
Grade	04
Position Salary
Annual Minimum Salary	57356.00
Annual Mid Range Salary	71372.00
Annual Maximum Salary	85388.00
Standard Hours	37.50
Union Description	URA-AFT Administrative
Payroll Designation	PeopleSoft
Benefits	Rutgers offers a comprehensive benefit program to eligible employees. For details, please go to http://uhr.rutgers.edu/benefits/benefits-overview.
Seniority Unit
Terms of Appointment	Staff - 12 month
Position Pension Eligibility	ABP

Qualifications

Minimum Education and Experience	Requires a bachelor's degree in a related field or an equivalent combination of education and/or experience that demonstrates knowledge and understanding of coordination, organization, facilitation, report analysis, writing, and promotion/outreach. Also requires a minimum of two years relevant experience in a program coordination or administrative function, good communication skills, and computer literacy.
Certifications/Licenses
Required Knowledge, Skills, and Abilities	Requires excellent organizational, interpersonal, problem-solving, and verbal and written communication skills, as well as strong computer literacy Must be able to handle and prioritize multiple tasks, and to interact successfully with a wide range of individuals at all levels of the University and external community
Preferred Qualifications	Two years experience in higher education.
Equipment Utilized	Regularly uses Microsoft Office Suite, Cornerstone, ROCS, HCM, Student Records Database (SRDB), NJ Transfer, School-to-School, Re-Enrollment, Advanced Placement, ImageNow, and Degree Navigator as well other applications, and know or will learn any and all systems Rutgers uses for student advisement, admissions, student academic support, placement testing, budget, human resources, payroll, event management, scheduling and space management, website and social media, and all the equipment, software, applications, and specialized materials needed to support the effective and efficient performance of this position.
Physical Demands and Work Environment	Fast-paced, deadline-driven, stakeholder-focused team environment May require occasional evening and weekend work
Special Conditions

Posting Details

Posting Number	24ST2628
Posting Open Date	11/27/2024
Special Instructions to Applicants
Regional Campus	Rutgers University-Newark
Home Location Campus	Rutgers University-Newark
City	Newark
State	NJ
Location Details

Pre-employment Screenings

All offers of employment are contingent upon successful completion of all pre-employment screenings.

Immunization Requirements

Under Policy 100.3.1 Immunization Policy for Covered Individuals, if employment will commence during Flu Season, Rutgers University may require certain prospective employees to provide proof that they are vaccinated against Seasonal Influenza for the current Flu Season, unless the University has granted the individual a medical or religious exemption. Additional infection control and safety policies may apply. Prospective employees should speak with their hiring manager to determine which policies apply to the role or position for which they are applying. Failure to provide proof of vaccination for any required vaccines or obtain a medical or religious exemption from the University will result in rescission of a candidate's offer of employment or disciplinary action up to and including termination.

Affirmative Action/Equal Employment Opportunity Statement

It is university policy to provide equal employment opportunity to all its employees and applicants for employment regardless of their race, creed, color, national origin, age, ancestry, nationality, marital or domestic partnership or civil union status, sex, pregnancy, gender identity or expression, disability status, liability for military service, protected veteran status, affectional or sexual orientation, atypical cellular or blood trait, genetic information (including the refusal to submit to genetic testing), or any other category protected by law. As an institution, we value diversity of background and opinion, and prohibit discrimination or harassment on the basis of any legally protected class in the areas of hiring, recruitment, promotion, transfer, demotion, training, compensation, pay, fringe benefits, layoff, termination or any other terms and conditions of employment. For additional information please see the Non-Discrimination Statement at the following web address: http://uhr.rutgers.edu/non-discrimination-statement