Business Operations Manager

The Highlights:

The Business Operations Manager is responsible for providing operational support to the dean, associate/assistant deans, and department heads (as applicable) of The Theatre School. The Business Operations Manager works in consultation with the dean and ADs to support full and part-time faculty administration processes (in coordination with Academic Affairs and HR), serving as a point-of-contact for the School with regard to shared services support and coordination and other operational or logistical matters. Reporting directly to the Dean, this role may also supervise student workers, manage projects, resolve problems, and serve as a member of the Dean's administrative team. The Business Operations Manager will utilize University data and systems and must have strong communication skills and solid operational acumen. The role develops strong enterprise-wide relationships to bring about appropriate action/resolutions related to The Theatre School operations and partners with central offices.

What You'll Do:

Manage efforts essential to assuring the efficiency and integration of School operations by:
a) Serving as a point-of-contact for shared services support;
b) Serving as an advisor to the Dean and their administrative team regarding issues pertinent to the overall School and conducting business as assigned;
c) Employ competent use of systems and University data to enable data-driven management and support of School resource management and allocation;
d) Work collaboratively with the Assistant and Associate Dean(s) and Chairs.

Management of specific elements of School operations and administration:
a) In concert with Dean and Academic Affairs, oversee School resources by lending review and advice to:
* the annual budget proposal and new initiatives for the School;
* the annual salary planning process for faculty and staff across the School;
* the annual full-time faculty requests for the School;
* vacant staff position management and executive-level requests to recruit to fill/change;
* academic program prioritization and development of new programs for the School

b) Coordinate with the Financial Services and other university liaison(s) to support the on-going operations and adherence to University policies and procedures for:
* Payroll Handling, including one-time payments, Reward & Recognition and stipends for part-time faculty, guest artists, chairs, directors and associate deans.
* Procurement & Payment Handling, including requisitions, purchase orders, ProCard administration, contracts for goods or services, vendor invoices, reimbursements, and honoraria.
* Financial Management, including financial dashboards/reports, budget entries, journal entries (including year-end accruals/deferrals), gift and endowed fund management, and post-award grant administration.
* Human Resources, including coordinating executive level approval, staff hiring and related paperwork, salary changes, transfers, terminations, job description updates, quarterly part-time faculty hiring/termination, student employment hiring/termination, and managing employee paid time off.

c) In concert with the School's Events Coordinator, prepare, distribute, and provide follow up of all special event contracts and agreements for the use of School's spaces by internal and external parties. Prepare and distribute invoices for all rentals, and receive and deposit all receipts.

d) Provide review and Dean's approval for externally funded grant proposals and liaison with Office of Research Services.

This role directly manages a staff of 1-2 part-time student employees.

This role has the authority to bind the university to contracts up to $25,000. This role is accountable, on behalf of the Dean, for oversight of School resources (financial, human and physical) consisting of approximately $17 million in gross revenue and $9 million in expenditures (excluding financial aid).

What You'll Need:

Bachelors degree required in business administration, finance, management science or a related field.

3-5 years of university or higher education experience preferred however, general business experience also pertinent;

Experience in theatre or arts organizations preferred.

Excellent organizational skills;

Strong collaboration skills and the ability to escalate and/or resolve matters;

Strong understanding of business processes, systems and software

Demonstrated abilities:
a) Possess strong social skills and be able to communicate clearly and efficiently with faculty, staff and various levels of administrators;
b) Solid command of sound business practices/operations and accountability;
c) Have expertise in higher education/university environment;
d) Proven track record of :
* problem-solving and involving appropriate constituents to attain positive outcomes;
* data use to support decision-making and maintain competitive edge;
* managing projects;
* producing high quality deliverables using tools such as: PowerPoint, Access, Excel spreadsheets, Pivot charts, Visio, Tableau, project management tools;

This position may require extended hours (i.e. evenings and weekends), as School operational matters require.