Quality Assurance Coordinator

Odle Management - A subsidiary of Eckerd Connects

Reports to the Center Director. Responsible for the planning, implementation and coordination of an aggressive data integrity program. Will trust and verify information/data and subsequent reports. Work with Senior Management Team to assure compliance and accuracy to decrease liquidated damages and improvement in quality of student programming.

Annual Salary Range: $70,000 to $80,000

• Provides data integrity and audit guidance in preparation for OIG and Regional audits to protect the company from liquidated damages.
• Responsible for OIG and Regional Office Appeal Process and Response
• Will conduct daily, weekly, monthly, and quarterly audits of DI Reports from Data Integrity Team including spot checks of:
  1. Daily morning reports
  2. Daily UA reports and backup case notes
     1. Daily separations and data integrity of separations
     2. Enrollment of new students and status of OBS
     3. Monitor I Auditor for Tool Accountability
  3. OA Arrival vs. Contract
  4. Income Eligibility
  5. New arrival HSD status - diplomas/transcripts
  6. PAR compliance
  7. E-TAR performance updated weekly
  8. Attendance including daily class attendance and leaves, class passes
     1. CTT Completions and Credentials
     2. Academic Credentials - HSD obtainment - documentation and dates
     3. TABE Tickets and Supporting Documentation
     4. Driver's Licenses/permit obtainment
     5. Review I Auditor Quality Walks
        • Dormitory
        • Education Training
        • Grounds
        • Cafeteria
        • Health & Wellness
        • Recreation

• Review monthly audits reports from Center Managers including:
  1. Case Notes - Center, Attendance, Well-being, OA and CTS
  2. OMS20P - to assure credits and documentation align
  3. ETAR Updates
     1. Evaluation History
     2. Clothing and Student Pay Audit
     3. Pending Incident Reports
     4. Review phase System compliance
     5. Audit SIRs monthly to ensure timeliness
     6. Review Safety Meeting Minutes
     7. SGA Committee Meeting Minutes and Subcommittee
     8. Audit of CTS Case notes in comparison to the MPO 30

• Review of DI Team Reports and provided feedback to Corporate and Center to correct including providing staff training to assure compliance.
• Keeping abreast of all PRH changes and ensuring that center staff update COPs in accordance with the PRH Changes.
• Provide training to center staff as requested.
• Coordinate and maintain established data integrity procedures, processes, and policies. Maintain solid, communicative, and consistent working relationships with Center and Corporate Staff.

• Develop and maintain a desk reference for Data Compliance for centers' department heads and a desk reference guide for the Student Support Managers/Data Gate Keepers.
• Attend Corporate/Job Corps Webinars/Calls/Summits and share new methodologies and policies and procedures with Center and Corporate management staff and assure that appropriate staff are attending and participating.
• Clearly communicate and consistently model appropriate employability skills, including personal responsibility and computer fluency.
• Maintain accountability of property and adhere to safety practices.
• Schedule and assign unannounced audits to assure compliance, date integrity and quality of service.
• In depth understanding of CIS data entry and the reports as well as the PRH.
• Clearly communicate and consistently model appropriate employability skills including personal responsibility and computer fluency.
• Work closely with the Center Director in oversight of the Data integrity Program.
• Performs other duties as assigned

The above statements are intended to describe the general nature and level of work performed by a person in this position. They are not to be construed as an exhaustive list of all duties that may be performed in such a position.

• Bachelor's degree and three (5) years of supervisory experience.
• Knowledge of existing federal, state, and local government legislation governing hiring of employees.
• Attention to detail, strong administrative and organizational skills.
• Excellent verbal, written and interpersonal skills.
• Ability to professionally interact with employees, employers, and program participants.
• Computer proficiency required, including Microsoft Office and database applications, and better than average keyboarding skills.
• A valid Driver's License with an acceptable driving record in state of employment.

In compliance with the Americans with Disabilities Act, the employer will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. Auxiliary aids and services are available upon request to individuals with disabilities. Relay Services Dial 711. Submit Request: https://eckerd.org/about-us/contact-us/

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Odle Management is an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, age, disability, or status as a protected veteran.

Odle Management is a drug-free workplace and utilizes E-verify to confirm employment eligibility.

The employer of record for this position is Eckerd Youth Alternatives, Inc. DBA Eckerd Connects which assigns employees to Odle Management Group, LLC